Why Do Our Customers Prefer Paperless Billing?

• More secure than a paper bill, which includes your address and account number
• Better for the environment as it does not require paper, ink, and fuel for transport
• No mail delays in receiving your bill, which is helpful for monthly budgeting
• Cuts down on paper clutter in your home
• Convenient billing date that works for you
• 24/7 access to your account information

Paper bills often require sifting through piles of mail, keeping track of statements, writing, and mailing checks, or driving to payment locations.

With Paperless Billing, you’ll receive a monthly email letting you know your electric bill is available to view in SmartHub, our free online account management tool. (The email will also contain a link to current Coastlines content!)

Making the switch to paperless is easy!

If you already have a SmartHub account:

• Log in, and you’ll receive an ‘Activate Paperless Billing’ prompt.
• Move the slider to the right on mobile devices, or select ‘yes’ from a desktop computer.
• Select save, and you’re done!

If you don’t have a SmartHub account:

• Register for SmartHub using your billing account number and email address.
• Once in SmartHub, follow the steps above to sign up for Paperless Billing.