The Story Behind That New Barcode on Our Bills

We offer many ways to pay our bills, and we are leveraging technology to give customers another option.

Some of our customers prefer using cash to pay their bills. And we know getting to one of our offices in Florence, Newport or Reedsport to make a cash payment isn’t convenient for everyone. The barcodes now shown on every Central Lincoln bill will help solve this issue.

image of a barcode on the back of a Central Lincoln bill
The new barcodes on our bills (paper, electronic and online) are specific to each customer’s account.

The barcode on your bill is unique to your account. Thanks to a new service called VanillaDirect Pay, our customers can pay their Central Lincoln bills at multiple stores locally, and at 40,000 locations nationwide, using the new barcodes. Need to make a payment in the evening or on a weekend? Not a problem—Dollar General, Walgreens, Walmart*, and participating 7-Eleven locations are among the stores on the Central Coast that take cash payments using VanillaDirect Pay.

Simply show your Central Lincoln barcode to a cashier at a participating store. (The barcode is on our paper bills, on the “Pay My Bill” section of our website and in the Central Lincoln SmartHub app). The cashier will scan your barcode, take your cash payment plus a $1.50 convenience fee, and the funds will be credited to your Central Lincoln account within minutes. (In the event an account has been disconnected for non-payment, a payment made this way will trigger an automatic reconnect.)

If you’re out of state and need to make a cash payment, go to pay.vanilladirect.com/pages/retailers to find stores that accept VanillaDirect Pay.

*Walmart takes payments at their Customer Service and Money Center Desks; not at checkout stands.

Service fees may apply. VanillaDirect Pay is provided by InComm Financial Services California, Inc. and by InComm Financial Services, Inc. (NMLS# 912772), which is licensed as a Money Transmitter by the New York State Department of Financial Services. Terms and conditions apply.