Many of our customers are struggling financially because of the COVID-19 pandemic. We have recently tried to call all of our past due customers to explore payment arrangements and assistance options. These are not collection calls but more outreach and education. If you haven’t received a call it may be that we don’t have a good number for you. Please give us a call so we can make sure you’re aware of the ways we might be able to help. Our customer service reps are available Monday – Thursday, 7 a.m. to 5:30 p.m. at 877-265-3211.