For years, our office hours have been Monday-Friday, 8 a.m. to 5 p.m. Some customers asked for longer hours, hoping to stop in or call before 8 a.m., or after 5 p.m. So, soon, we’ll be open Mondays through Thursdays, 7 a.m. to 5:30 p.m. (closed on Fridays).
“We’re always looking for ways to better serve our customers, and we think extended hours will be helpful,” says Mark Freeman, who manages our customer service division. “In Reedsport, we’ve been closed for the lunch hour. Starting Monday, March 30, that office will be closed for just a half-hour Mondays through Thursdays, thanks to the new schedule (the Florence and Newport offices don’t close for lunch). Also, we’ve been less available to answer phone calls during lunchtime, and with our new extended hours, our customer service representatives will take just half-hour lunch breaks, making them more available for answering customers’ calls.” The new hours won’t mean less service—if power goes out on a Friday, we’ll still have dispatchers and crews who will respond.
Central Lincoln exists for just one reason: to serve you. We hope our new schedule starting March 30 will better serve you.