Central Lincoln People’s Utility District, owned locally by you the customers, has lots of responsibilities behind the switch. Unlike large corporate-owned utilities, the majority of the work is performed by local residents, your neighbors.
Engineers plan, and design the system that holds up in our coastal environment and weather. Line crews install and maintain power poles and lines, our substation teams build complex substations, and tree trimming crews keep trees and branches away from lines and substations. All of these highly-trained craftspeople help provide resiliency by being willing and able to respond quickly to restore power in the harshest of weather conditions. The majority of them have been with Central Lincoln many years, and know our infrastructure from transmission poles to substations to distribution lines. I am very thankful to have them serving this utility and its customers.
Less visible functions are provided by support personnel. Customer service, the public face of our offices, coordinates customer needs with services. Accounting coordinates customer usage and billing, paying bills of the utility, and accounting services. Warehousing and maintenance departments assure that necessary parts and equipment are available and in running condition. Management oversees the operation and coordination of the various departments, assures purchased power balances with customer use, and plans for future needs.
Your utility’s locally-elected directors’ organizational purpose is providing safe and reliable energy at the least (actual) cost and reasonable risk. Our measurement is customer satisfaction.