Our Operations facility in South Beach (south of Newport) houses specialized crews who serve our entire District, and yet that location will be under water in the event of a tsunami, severely hampering our efforts to restore service after a disaster. As a result, my fellow board members and I voted last fall to authorize relocating that facility to a site in North Newport. We broke ground in May, and it’s tremendous to see top-notch contractors, many of them local businesses, working away at the site on NE Avery, near NE 73rd Street. I can’t wait to see those crews, personnel, warehousing and equipment moved to the new, safer location next year. This is a vulnerability for us that has been a concern of mine for some time.
The Board has also authorized moving forward with a new software platform, giving you account access via smartphones and tablets as well as through the web. You will be able to check account balances, pay your bill and sign up for automatic payment, and check billing history and usage. And a new pay-by-phone system will allow you to do these by phone as well. It will streamline our system, while allowing us to cut some costs.
Central Lincoln exists to serve you. And we never forget that overriding mission. These projects demonstrate our commitment to quality service for you.